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Setting measures and Key Performance Indicators (KPI) in a global organization

July 11 / 2019

Effective performance management is at the core of companies’ success, therefore handling talents carefully must be a daily task that a capable leader should be aware of, but not all employees behave, work and feel the same, especially if we are in a global context. Organisations nowadays must face a changing environment to which they have to adapt rapidly if they want to remain competitive in their markets. Each country has its particularities and its culture that have to be interpreted by leaders when they deal with people and operate a Performance Management Program (PMP). In fact, Johnson (2006) points out that Cultural Intelligence (CQ) has been considered an essential cross-cultural competence for international business leaders.  

» The challenges that global organisations may encounter in operating a performance management programme across all of their operations